A password reset email has been sent to the email address on file for your account, but may take several minutes to show up in your inbox. Please wait at least 10 minutes before attempting another reset.
Registering for this site allows you to access your order status and history. Just click to register for an account, and we’ll get a new account set up for you in no time. We will only ask you for information necessary to make the purchase process faster and easier.Create an Account Login
Here at My Heartbeat Bear we don't believe that you should pay more to get your shopping home so we're happy to say that delivery to mainland UK addresses is absolutely free as long as your order is over the value of £50. For orders under this value there is a small charge of £3.50 - £4.50 to cover our costs. All orders are shipped using either Royal Mail, Collect+ or DPD courier on a standard service (meaning orders are usually with you 5-10 days after purchase).
During checkout you will also have the opportunity to upgrade your delivery to our premium service for £6.50.
For orders placed from outside the mainland UK, including those people shopping in Europe and the rest of the world, our website will calculate delivery costs based on the weight of your order.